Workforce Training partners with clients to design and deliver a wide range of customized, on-site or virtual learning solutions, including management and employee training, leadership development and skills upgrade training.
Our tailored approach has helped hundreds of organizations throughout the San Francisco Bay Area develop their workforce by:
- Linking training to business goals
- Turning training into a powerful business process
- Building on the distinctive characteristics and values of each organization
Instruction is available at your employer site, via Zoom, or at our state-of-the-art facilities in Pleasanton. Our wide variety of training topics includes:
ORGANIZATIONAL SUCCESS
Achieving Customer Focus
Basic Report Writing for English Learners
Better Business Writing
Building Positive Communication Skills
Change Management
Cross-functional Communication
Cultural Awareness and Diversity
Developing Effective Teams
Diversity in the Workplace
Effective Presentations
Industry-specific Vocabulary (VESL)
Managing Workplace Conflict
Meeting Management
Negotiation Skills
Project Management
Sexual Harassment Prevention
Stress Management
Time Management
Workplace English as a Second Language (ESL)
CUSTOMER SERVICE
Active Listening
Achieving Premiere Customer Satisfaction
Consultative Sales
Fundamental Sales
Telephone Techniques
SUPERVISORY SKILLS/HUMAN RESOURCES
Art of Delegation
Coaching and Counseling
Giving Constructive Feedback and Recognition
Improving Employee Performance
Interviewing Skills
Legal Issues in Management
New Manager Training
New Supervisor Training
Performance Appraisals
Powerful Presentations
Sexual Harassment Prevention
Spanish for Managers and Supervisors
Total Quality Management Overview
LEADERSHIP DEVELOPMENT ACADEMY
Budget Management
Building Positive Communication Skills
Business Ethics
Conflict Resolution and Management
Decision Making Skills
Effective Business Meeting Facilitation
Emotional Intelligence
Hiring, Retention, and Termination Basics
Leadership Development
Managing Cultural Change
Performance Management
Team Building
OFFICE TECHNOLOGY & SOFTWARE TRAINING
Computer Fundamentals
Computer Training Center
ESL Computer Literacy
Keyboarding
Microsoft 365: Word, Excel, Access, PowerPoint, Outlook, OneDrive, OneNote, and Teams
MS Project
Powerful Presentations
Windows
